Please read our FAQ before sending us a message.
Frequently Asked Questions
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What are the delivery charges?
Standard Delivery: £2.99
Which payment methods are accepted in the Online Shop?
Credit and Debit cards
We are currently looking at offering Klarna to our payment options
How long will delivery take?
Shipping times vary based on your location. Standard shipping within the UK typically takes 3-5 business days. International shipping may take longer. Check our Shipping Information for specific details.
What is your return policy?
We offer hassle-free returns within 30 days of purchase. Items must be unworn, with tags attached. Visit our Returns & Exchanges page for detailed instructions.
How do I determine my size?
Refer to our Size Guide for accurate measurements and fitting tips. If you’re unsure, feel free to contact our customer support team, and they’ll be happy to assist you.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package’s journey.
Do you offer gift cards?
Yes, we have e-gift cards available. They make perfect presents for fashion enthusiasts!
How can I contact customer support?
You can reach our friendly team via email at [email protected] or through our Contact Us page.
Can I cancel my order?
If your order hasn’t shipped yet, contact us immediately, and we’ll assist you in canceling it.
What if an item is out of stock?
We restock popular items regularly. Sign up for our newsletter to stay informed about restocks and new arrivals.